About this policy
This Privacy Policy applies to the Phantom Cleaners website at 123phantomcleaners.com. It does not cover the privacy practices of third-party websites linked from our site.
Information we collect
We may receive information in the following ways:
- Information you send us. If you email us, we receive your email address and any information you include in your message.
- Website analytics. We use Plausible Analytics to understand overall website use. This may include the page visited, referring website, approximate country, browser, operating system, device type, and the date and time of a visit.
- Interaction events. Our site records aggregate events when visitors interact with decorative bubbles, including the bubble size and a broad time-to-interaction range. These events do not contain names, email addresses, or message contents.
- Technical logs. Our website host and service providers may process standard request data, such as an IP address, browser information, requested page, and request time, to deliver and protect the site.
How we use information
We use information to respond to inquiries, provide requested services, understand which parts of the website are useful, maintain site security, troubleshoot problems, and comply with legal obligations.
Analytics and cookies
We use Plausible Analytics, a privacy-focused analytics service. Plausible states that it does not use cookies, store raw IP addresses, or create persistent identifiers to track visitors across days or websites. We use its reports to view aggregate traffic and interaction trends.
You can learn more in Plausible's data policy.
Third-party services
We use service providers to operate this website. These may include our website host, Plausible Analytics, and Google Fonts. Your browser may connect directly to these providers when it loads website resources. They process information under their own terms and privacy policies.
Our site also links to Yelp. Visiting a third-party site is subject to that site's privacy practices.
Sharing and selling
We do not sell personal information. We may share information with service providers that help us operate the website or business, when you ask us to do so, or when disclosure is required to comply with law, protect rights and safety, or complete a business transaction.
Data retention and security
We keep information only for as long as reasonably necessary for the purposes described in this policy, including customer service, business records, security, and legal compliance. We use reasonable safeguards, but no method of storage or transmission is completely secure.
Your choices
You may contact us to ask whether we maintain personal information about you and to request access, correction, or deletion. We will review requests and respond as required by applicable law. We may need to verify your identity before completing a request.
Nevada residents may also request that we not sell covered information. We do not currently sell covered information, but you may still submit a request using the email address below.
Children's privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Policy updates
We may update this policy as our practices or legal obligations change. We will post the revised policy on this page and update the effective date at the top.
Contact us
For privacy questions or requests, email askandyoushallreceive@123phantomcleaners.com.